News

Charge a booking fee and keep it for yourself.

15th December 2008 by admin
Tags: new features, News
Posted in News | No Comments »

Stubmatic.com doesn’t charge booking or transaction fees, but that doesn’t mean you can’t. We have rolled out a new feature that allows you to charge your customers a booking fee.

Booking fees are automatically added to your customer’s order and you get to keep 100% of that charged fee. This great new feature helps you cover costs such as the fees charged by PayPal and our subscription fee.

To start charging a booking fee, simply add a new or edit an existing event. Within the ticket details section you will see two new fields (See above). Simply specify a Booking fee value greater than 0 and the fee will automatically be added. You also have the option to charge the fee per ticket or order. Select “charge fee per ticket” if you want to charge per ticket, rather than per order.

As usual we welcome your comments and suggestions.

Stubmatic Update 23-Nov-08

23rd November 2008 by admin
Tags: mainenance, pricing
Posted in News, Notices | No Comments »

We successfully updated Stubmatic this evening. The changes were mainly very subtle ones but the most noticeable will be that we have revised our pricing and switched from British Pounds £ to US Dollars $.

We appologise if this causes any inconvinience to our UK customers however, we have decided to charge in $ from now on mainly due to the fact that 81% of our user base are based in the US vs 7% based in the UK.

Users currently on our British Pound plans have the choice to remain on their current plan or choose to switch to the new plan. Switching plan is easy, simply visit your My Account page when logged into Stubmatic and clicking Change Plan. You will be asked if you wish to change to the new US dollar priced plans. Click yes and you account will be upgraded at the end of your current billing period.

TktIt users who have been given gift membership are unaffected however should you wish to continue your subscription at the end of your gift period, you will need to subscribe to one of our new US priced plans.

We have also added a new field to the Event details form labelled Event Type. This field has been added for future integration reasons. Some of our partner sites would like to retrieve events for a particular type, for example only music events. We have made it as light a feature as possible by having it remember the type of event you last added.

As always, please contact us with your comments / suggestions,

Regards,

Stubmatic Team

New home page featured in Smashing Magazine

19th November 2008 by admin
Tags: new design, smashing magazine
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Our new home page has made a splash by being recently featured in Smashing Magazine as an example for their article titled “Strategic Design: 6 Steps for Building a Successful Website”. Our homepage was featured as the example for Goal-driven design.

“To succeed, the website must make the best use of the very limited amount of attention visitors will be giving it by not only informing but educating them about what your product does, and selling the benefits it provides. Stubmatic uses design elements effectively to pursue those goals.”

Many thanks to our designer Dan Oliver (He is also available freelance).

You can read the article in full on Smashing Magazine’s website.

New improvements added 26th Oct 08

26th October 2008 by admin
Posted in News, Notices | 1 Comment »

Today we have added some new features that I know many of you have been requesting. The two biggest requests that we have had is the ability to re-list a completed event and the ability to specify when an event should be completed automatically in advance of its start date.

1. Re-listing events

As of today, any event that is completed before its start date or new box office close date can be re-listed. Not only can you re-list events that you may have completed by accident, you can also now use this feature to temporarily pause sales.

Completed events are not displayed on either your box office, MySpace App or widgets, however if you link to the event directly, users can still visit the event page but they are notified that there are currently no tickets. If an event is re-listed it will automatically re-appear in your box office listings etc.

2. Specify a date and time to complete events (ticket sales)

You can now optionally specify a box office close date. Stubmatic will automatically complete your event at this date / time preventing any further ticket sales.

3. Further social network integration - Add This!

You will notice a new ‘Add This’ button on your box office and events. Users can now use this service to bookmark / share your box office and event pages with their friends via most social networks that they may use. Another tool to help promote your events.

4. Buy Now buttons

We have made it even easier to use our buy now buttons for your events. Simply visit the Promote pages and create buttons in black or white for any published event.

5. Further Search Engine Optimisations

We have made further tweaks to improve the Search Engine Optimisation of your event pages and box offices this should help provide even better search engine ranking of your pages.
As usual, please feel free to drop us an email or contact us using the contact form.

NOTE: We have some further changes to make tomorrow evening (27 Oct 08) at roughly 10pm GMT. Our member pages, box office and sales pages should be unaffected by the update.

Stubmatic launches MySpace app to sell tickets from profile

14th October 2008 by admin
Tags: MySpace, paypal, promote events, sell events, tickets
Posted in News, Tips | No Comments »

Previously we blogged about the new MySpace application that we have been working on. I am pleased to announce that it has been approved by MySpace into their app directory and is available immediately.

Our new app gives a dynamically updated window to your box office automatically listing all your currently listed events. Anyone browsing your MySpace profile will see your box office listing. Clicking the buy button next to an event, will take them directly to that event’s purchase page.

Your users follow the normal payment process on the Stubmatic pages and you get your payment as usual, directly to your PayPal account.

Installing the app is really easy!

1. Visit the Stubmatic App’s MySpace profile page

Navigate to http://www.myspace.com/stubmatic and click Install Application

Install App

2. Accept the default settings

Accept settings

Ensure Show on homepage and Show on profile are both selected

3. Set you username

Enter your Stubmatic username and set an optional title to be displayed on your profile box office such as Vibrant App’s Box Office

4. Start selling from your profile

Your events are automatically listed on your profile page.

Sneak Preview - Stubmatic MySpace Widget

5th October 2008 by admin
Tags: announcement, MySpace, preview, promoting, widgets
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We have been working on a new way to promote your events through MySpace and below is a sneak preview of our new MySpace App which lists your currently published events, linking directly to your event’s purchase page.

The app is currently pending approval by the MySpace team and we will let you know as soon as you can install it on your own MySpace profile.

Also keep an eye out for new buttons which will be available on the “Promote” page when you are logged in…

Tkt It.com is relaunching as Stubmatic

22nd September 2008 by admin
Tags: events, new features, relaunch, stubmatic, tickets
Posted in News, Notices | 1 Comment »

We’re delight to reveal some big changes we have been working on. Firstly in addition to the recent site design changes we are relaunching as Stubmatic.com and ready to reveal our new branding. One thing that we have found over the last year is that not only has the name caused confusion it has also been difficult to memorise and tell people about. The new logo will fit staight into our newly designed look and feel. We will also be moving to a new URL

http://www.stubmatic.com

Read the rest of this entry »

UPDATE: WYSIWYG Event Details & Listing Order

11th August 2008 by admin
Tags: events, new features, News, update
Posted in News, Notices | No Comments »

We have just rolled out some much requested features, such as the ability to customise your event details pages using our Rich Text editor allowing the addition of photos/images.

We have also reversed the listing of the events on your My Events page and also your My Sales page to match the order shown on your box office. Oldest events first..

If you have any comments, requests etc, please do not hesitate to contact us.

UPDATE (11/08/08 21:00)

We have added a facility to filter out older completed events, that completed more than 7 days ago. We had feedback from several users who found that with the new ordering, they had to scroll through several pages of events to find current events that had just completed. By default older events are now not shown on the My Events and My Sales pages. We have added an option above the data grid (see below) that when selected lists all events.

New Tkt It.com site released

5th August 2008 by admin
Tags: advertising, box office, new features, News, payment tracking, timezone, update, valueclick
Posted in News, Notices | No Comments »

This morning we rolled out the latest update of Tkt It.com along with a shiny new design we now offer better payment / order tracking, timezone support, customisable box office and many bug fixes.

In addition, as stated previously, we have now enabled advertising on all our free (standard) accounts. These adverts are provided by our advertising partner ValueClick Media who are commited to providing relevant and high quality advertising from reputable partners.

However, we have also decided to increase the limits set on our free (standard) user acconts. From today, the number of tickets that can be sold for any event rises from 200 tickets to 500 tickets.

As we have added the feature to customise your box office page, we encourage users to review and edit this page to ensure it looks as they would like. You can view your box office by visiting http://www.tktit.com/myboxoffice/<username> i.e. http://www.tktit.com/myboxoffice/miletbaker and you can edit your box office page at: http://www.tktit.com/user/edit_profile

Also please ensure you set your timezone in your accounts page (http://www.tktit.com/user/edit).

We hope you enjoy using the new site. If you have any queries, comments or issues please contact us via our contact page at http://blog.tktit.com/contact.

Scheduled Maintenance Tuesday 5th August 2008

1st August 2008 by admin
Tags: maintenance, new features, News, Notices, upgrade
Posted in News, Notices | No Comments »

On Tuesday 5th August 2008 at 6am we will be releasing a major upgrade to the Tkt It platfrom.

Along with a complete visual redesign we have made several fixes and improvements to the service including:

Customizable Box Office: We have now given you more control over how your box office looks allowing you to use our Rich Text Editor to customize text and link to external images.

Order Process: Fixes to the order process where by orders that were partially completed but not paid for within a certain time failed. As part of this fix, tickets are no longer allocated when a purchaser puts the tickets in their basket but when they pay.

Paypal Transaction tracking: The sales details for an order now shows a log of the payment history related to that order.

Timezone support: Events now complete at the correct local time to the user. Exisiting users please note: by default users are set to the UTC timezone, after the upgrade please go to your account and set your timezone. You will also need to edit any events created prior to the timezone change to the correct date time (as these would have been created in UTC time).

As part of the release we are also making hardware infrastructure changes.

We plan to ensure minimal downtime and anticipate full service to be restored by 9am GMT

We appologise for any inconvinience caused. If you have any queries or concerns, please contact support using our contact form.