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Fri 21 Nov 2008

Posts Tagged upgrade

Scheduled Maintenance Tuesday 5th August 2008

1st August 2008 by admin
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Posted in News, Notices | No Comments »

On Tuesday 5th August 2008 at 6am we will be releasing a major upgrade to the Tkt It platfrom.

Along with a complete visual redesign we have made several fixes and improvements to the service including:

Customizable Box Office: We have now given you more control over how your box office looks allowing you to use our Rich Text Editor to customize text and link to external images.

Order Process: Fixes to the order process where by orders that were partially completed but not paid for within a certain time failed. As part of this fix, tickets are no longer allocated when a purchaser puts the tickets in their basket but when they pay.

Paypal Transaction tracking: The sales details for an order now shows a log of the payment history related to that order.

Timezone support: Events now complete at the correct local time to the user. Exisiting users please note: by default users are set to the UTC timezone, after the upgrade please go to your account and set your timezone. You will also need to edit any events created prior to the timezone change to the correct date time (as these would have been created in UTC time).

As part of the release we are also making hardware infrastructure changes.

We plan to ensure minimal downtime and anticipate full service to be restored by 9am GMT

We appologise for any inconvinience caused. If you have any queries or concerns, please contact support using our contact form.

Regards,

Tkt It Team





 

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